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Step 1 - Install the client software on your PC |
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Visit www.somarketing.com/support to get the latest version of the SO-CHAT client. Using the details provided to you when you signed up, enter them when prompted.
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Step 2 - Install the live chat code into your site |
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No web coding knowledge is required however you will need to cut and paste a line of code into your website HTML on every page to make sure it works.
Paste the code wherever you want the chat button to appear on your website. line which can be found right at the bottom of your HTML code. The button code doubles as tracking code, alternatively you can put in tracking only code.
If you are using a content management system such as Joomla, Drupal or Wordpress you need to insert the SO-CHAT code into a common module or template file that is enabled on every page of your site.
Create your own custom graphics for the chat invite screen and the buttons on your website or speak to SO Marketing about getting some created for free with your SO-CHAT trial. |