SO Marketing has a variety of marketing tools that we use to improve and monitor marketing effectiveness. These cover website analytics, live chat and email marketing.

SO Mail

Let SO Marketing deal with everything for you. Our full service email marketing option includes the creation of your HTML email shot based on content you provide, we will then make sure that your database is prepared ready to mail and we will manage the whole process for you leaving you with just one job – to download your statistics.

Our full service email marketing campaigns start from just £175 +VAT. Enquire today about how cost effective email marketing can be.

Unlike many other email marketing solutions we don’t charge you based on how many contacts you mail – we charge a flat rate to cover all sizes of database.

What statistics are the most important to you from your campaign? SO Mail delivers everything you need to know:

  • Opens
  • Reads
  • Unsubscribes
  • Clicks
  • Bounces
  • Forwards

SO Mail can show you it all. Download your data to a convenient CSV file for easy follow up or import into your CRM system.

Sending your email campaign will give you the edge in keeping your customers and prospects informed about your business.

What makes a good email shot? Should it be text only, have fewer graphics, what about fonts and colours? The answer to all of these questions is only a click away. Chat online today to one of our team and we can advise you on what makes a good email shot. We can also advise you on what is likely to get caught in junk mail filters to minimise the amount of undelivered mail you send.

SO Chat

Our software lets you:

  • Track website visitors in real time
  • Watch visitors as they arrive on your website in real time and see which pages they view
  • Real time prospect detection
  • Define your own website prospects using our simple rules screen. Get real measurable results on your ad campaigns and automatically engage with visitors before they leave your website
  • Engage your visitors
  • Let your website visitors request live assistance at the point of interest or automatically invite them to chat based on your own rules and on your own terms
  • Provide live chat for sales and support
  • Use live website chat in the sales and support process of your business and increase sales and customise service dramatically

Chat Features:

  • Multiple operators
  • Department specific chat
  • Transfer chats between operators
  • Operator to operator chat
  • Operator to operator training mode
  • Integrated spell check
  • Visitor and operator 'typing' status
  • Canned responses
  • Push pages to visitor
  • Custom background, logo and chat images
  • Visitors can request emailed transcript
  • Automatic 'leave a message' form
  • Pre- and post-chat surveys
  • Full text search and reporting on chat transcripts

Visitors to your website after hours or while you are not available are able to leave you a message which will send the information to you to follow up on later. The leave a message feature provides a fast alternative to enquiry forms or losing the sale when you are not in front of the SO Chat client.

Pricing is simple – Just £20 + VAT per month for 1 user, £10 + VAT per month for each additional user.

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